For contractors & small trade crews

Don't lose a 5-star job to a missed follow-up.

StepThru is launching soon: client follow-ups for contractors that send themselves.

Launching soon. Not yet available.

A great job shouldn't end with the client wondering what's next.

No confirmation. No reminder. No thank-you. Small misses, not bad work. StepThru is being built to cover those moments.

Example flow. Planned default messages; you'll be able to edit the wording and timing.

What your client would see

Three short messages, planned to go out under your business name, in your own words. Here's the planned default wording.

Your Business Name

Once the date is set

Hi Renata, you're booked for Cedar deck rebuild on Sep 25.

Before the visit

Reminder: we'll see you on Sep 25 for Cedar deck rebuild.

After the job

Thanks for choosing us for Cedar deck rebuild. You can leave a public review here or send us private feedback here.Public reviewPrivate feedback

Example messages. Sample job. Planned first as email.

What it's designed to look like

One job, from the day it's booked to the thank-you.

A deck rebuild, start to finish

A made-up example to show the idea. Not a real customer.

Mon
You
A client, Renata, books a deck rebuild. You're reminded to send the invoice.
Your client
No message
Tue
You
Renata pays the invoice. You're prompted to pick a date on your schedule.
Your client
No message
Tue
You
You set September 25.
Your client
Renata gets a confirmation with the date.
Sep 23
You
Nothing to do.
Your client
Renata gets a reminder about the visit.
Sep 25
You
The job is done. You mark it complete.
Your client
No message
Sep 26
You
Nothing to do.
Your client
Renata gets a thank-you with two options: a public review, or private feedback.

Questions

What is StepThru?

StepThru is being built for contractors and small trade crews. It is designed to send your clients the follow-ups that are easy to forget: a confirmation once the job date is set, a reminder before the visit, and a thank-you after the job.

When does it launch?

Soon. We don't have a date to share yet. Join the waitlist and we'll email you about the launch.

How much will it cost?

Pricing isn't published yet. We'll share it when StepThru launches.

Will I be able to change the messages?

That's the plan. You'll be able to edit the wording and timing of each message, so it sounds like you.

Does StepThru ask my clients for reviews?

The planned thank-you message gives every client two options at the same time: leave a public review, or send you private feedback. StepThru is designed not to pick which clients get which option.

Will there be an app?

An iPhone app and a web version are planned, using the same account. We don't have dates for either yet.

How will my clients receive the messages?

The first version is planned to use email. We don't have anything to announce about text messages.

Who is StepThru for?

Contractors and small trade crews who do good work and don't have time to chase every client.

What happens to my email address if I join the waitlist?

We use it for launch updates, and for nothing else. You can unsubscribe any time by writing to us, and we'll remove it. See our Privacy Policy for details.

See the full FAQ

Get the launch email

Launching soon. Not yet available.